Terms of Service

Last Updated: March 2026

These Terms of Service (“Terms”) govern your use of the Concordia Research Chems LLC website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Products and Use

All products sold by Concordia Research Chems LLC are intended strictly for research purposes only. Products are not intended for human or animal consumption. By purchasing from our website, you confirm that you understand and agree to this limitation.

2. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are subject to change without notice. Payment is required at the time of purchase.

3. Shipping and Delivery

We ship to addresses within the United States. Shipping times are estimates and not guaranteed. Concordia Research Chems LLC is not responsible for delays caused by shipping carriers.

4. Returns and Refunds

Please refer to our Refund Policy for details on returns and refunds.

5. SMS/Text Messaging Program

Concordia Research Chems LLC offers an SMS messaging program to provide customers with order updates, shipping notifications, and occasional promotional offers.

Program Description: When you opt in to receive SMS messages from Concordia Research Chems LLC, you may receive text messages including but not limited to: order confirmations, shipping updates, delivery notifications, customer service communications, and promotional offers related to our products and services.

Opt-In: You may opt in to our SMS program by checking the SMS consent checkbox on our contact form at concordiarc.com/contact or by texting a keyword to our number. Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After sending STOP, you will receive one final confirmation message, and no additional messages will be sent unless you opt in again.

Help: For support with our SMS program, reply HELP to any message or contact us at:

Phone: (630) 809-9668
Email: sales@concordiarc.com

Message Frequency: Message frequency varies. You may receive up to 10 messages per month depending on your order activity and promotional campaigns.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Concordia Research Chems LLC is not responsible for any charges imposed by your carrier.

Supported Carriers: Our SMS program is compatible with most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

Privacy: We will never sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes. For more details, see our Privacy Policy.

6. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Concordia Research Chems LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

Concordia Research Chems LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products. Our total liability is limited to the amount you paid for the specific product or service in question.

8. Governing Law

These Terms are governed by the laws of the State of Illinois without regard to conflict of law provisions.

9. Changes to Terms

We reserve the right to update these Terms at any time. Changes become effective upon posting. Continued use of the website after changes constitutes acceptance of the revised Terms.